How do I activate my account for my virtual Direct Primary Care (VDPC) services?
If you have remote Direct Primary Care, then you will receive primary care virtually. To do this, you must activate your account with our partner MedLion.
When your coverage starts you will receive an email to activate your account. Please follow the link in the email to download the MedLion app from the iOS App Store or Google Play.
Open the MedLion app and tap Get Started. Follow the prompts to set up your account. Once you are signed in you can view your VDPC doctor, enter your health history, request a video visit, and request a prescription renewal.
If you have any questions about the MedLion app please visit the MedLion Help Center.